Privacy Policy

At Luxvivas, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal details such as name, email address, phone number, and shipping address
Payment-related information (processed securely via third-party payment gateways)
Order history and transaction details
Device information such as IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate order updates, confirmations, and support requests
Improve our website, products, and customer experience
Prevent fraud and ensure website security
Send promotional or marketing communications (only if you opt in)

3. Sharing of Information

We do not sell or rent your personal information.
Your data may be shared only with trusted third parties such as:

Payment gateways
Shipping and logistics partners
Shopify and essential service providers

These partners are obligated to protect your information and use it only to provide their services.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All transactions are processed through secure and encrypted systems to prevent unauthorized access.

5. Cookies

Luxvivas uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. You may choose to disable cookies through your browser settings, though this may affect site functionality.